A booking which is cancelled due to a COVID-19 qualifying condition is fully refundable if cancelled within 14 days prior to arrival.
This COVID-19 policy will apply if any of the conditions listed below come into effect
within a period of 2 months of a guest’s intended arrival, and will apply if the said
conditions affect a guest’s itinerary.
Cancellations due to fear of contracting COVID-19 or the prevalence of comorbidities
will not constitute legitimate grounds for waiver of cancellation fees. Should the
qualifying criteria listed above not be present, our standard Cancellation Terms and
Conditions will apply. Vaccination requirements imposed by country of residence or destination do not qualify as a COVID qualifying condition for cancellation. We highly recommend that travellers take out comprehensive travel Insurance for the duration of their itinerary. This will ensure peace of mind and save unnecessary and often exorbitant costs associated with an emergency. Please note, most credit cards offer very limited
travel insurance. It is advisable to take out comprehensive travel insurance; including
“cancel for any reason” (where still available) to ensure any funds lost can be
recovered. We will not be held responsible for any funds lost due to inadequate Travel Insurance cover.